Through this workshop you will become better at having challenging conversations, making them easier and delivering better outcomes and performance. You’ll understand the role conflict can play, how to mitigate and limit conflict through active listening, clear and empathetic communication. 

Designed for all those who have difficult conversations at work such as delivering bad news, liaising with challenging customers or leading disciplinary hearings. You’ll learn and practice practical strategies to develop psychologically safe environments for difficult conversations through the 3 stages of preparation, execution and transition.

This interactive, solutions focused workshop is grounded in the latest thinking and can lead to fCMgr status of the Chartered Management Institute (CMI). Honey & Morgan is an Accredited CMI Centre.

The CMI is the only Chartered professional body in the field of Management and Leadership. They act as a benchmark for excellence, ensuring that leadership and management training is rigorous, practical, and aligned with real-world business needs. 

At the end of this workshop you will receive a Honey & Morgan Certificate of attendance to demonstrate your CPD learning hours. You will also have the option to engage in further learning for to gain a CMI Certificate of Achievement and develop your skills and understanding of the topic for £60. If you choose to take 3 of Honey & Morgan short courses that are run in partnership with Pro Manchester, you can achieve fCMgr status with the CMI.

This extra learning offers an online learning experience including a mix of practical tools, case studies, videos and real world insights will enhance delegates’ understanding of the topic. You will be supported by Honey & Morgan to complete activities that demonstrate the impact of your learning to your organisation. 

This practical half day session is designed for new and developing managers, or those looking to refresh the fundamentals of effective leadership. It supports participants to build confidence in leading people day to day – from setting clear expectations and empowering their team, to handling feedback and performance conversations with clarity and care.

This practical half-day session helps leaders understand how their emotions, mindset, and behaviour shape team performance – particularly under pressure. It combines emotional intelligence and resilience to support leaders in staying grounded, communicating effectively, and maintaining standards during challenging situations.

Participants will explore how their emotional responses influence others, how pressure impacts decision-making and behaviour, and how to shift from reacting to responding with intention. The session provides practical tools to manage emotional load, build resilience, and create a team environment based on trust, accountability, and psychological safety.

Through real-world scenarios, reflection, and discussion, leaders will develop greater self-awareness and leave with a personalised approach to managing pressure, supporting their team, and leading with consistency and confidence.

Through this workshop you will become better at having challenging conversations, making them easier and delivering better outcomes and performance. You’ll understand the role conflict can play, how to mitigate and limit conflict through active listening, clear and empathetic communication. 

Designed for all those who have difficult conversations at work such as delivering bad news, liaising with challenging customers or leading disciplinary hearings. You’ll learn and practice practical strategies to develop psychologically safe environments for difficult conversations through the 3 stages of preparation, execution and transition.

This interactive, solutions focused workshop is grounded in the latest thinking and can lead to fCMgr status of the Chartered Management Institute (CMI). Honey & Morgan is an Accredited CMI Centre.

The CMI is the only Chartered professional body in the field of Management and Leadership. They act as a benchmark for excellence, ensuring that leadership and management training is rigorous, practical, and aligned with real-world business needs. 

At the end of this workshop you will receive a Honey & Morgan Certificate of attendance to demonstrate your CPD learning hours. You will also have the option to engage in further learning for to gain a CMI Certificate of Achievement and develop your skills and understanding of the topic for £60. If you choose to take 3 of Honey & Morgan short courses that are run in partnership with Pro Manchester, you can achieve fCMgr status with the CMI.

This extra learning offers an online learning experience including a mix of practical tools, case studies, videos and real world insights will enhance delegates’ understanding of the topic. You will be supported by Honey & Morgan to complete activities that demonstrate the impact of your learning to your organisation. 

Through this workshop you will become better at having challenging conversations, making them easier and delivering better outcomes and performance. You’ll understand the role conflict can play, how to mitigate and limit conflict through active listening, clear and empathetic communication. 

Designed for all those who have difficult conversations at work such as delivering bad news, liaising with challenging customers or leading disciplinary hearings. You’ll learn and practice practical strategies to develop psychologically safe environments for difficult conversations through the 3 stages of preparation, execution and transition.

This interactive, solutions focused workshop is grounded in the latest thinking and can lead to fCMgr status of the Chartered Management Institute (CMI). Honey & Morgan is an Accredited CMI Centre.

The CMI is the only Chartered professional body in the field of Management and Leadership. They act as a benchmark for excellence, ensuring that leadership and management training is rigorous, practical, and aligned with real-world business needs. 

At the end of this workshop you will receive a Honey & Morgan Certificate of attendance to demonstrate your CPD learning hours. You will also have the option to engage in further learning for to gain a CMI Certificate of Achievement and develop your skills and understanding of the topic for £60. If you choose to take 3 of Honey & Morgan short courses that are run in partnership with Pro Manchester, you can achieve fCMgr status with the CMI.

This extra learning offers an online learning experience including a mix of practical tools, case studies, videos and real world insights will enhance delegates’ understanding of the topic. You will be supported by Honey & Morgan to complete activities that demonstrate the impact of your learning to your organisation. 

Through this workshop you will become better at having challenging conversations, making them easier and delivering better outcomes and performance. You’ll understand the role conflict can play, how to mitigate and limit conflict through active listening, clear and empathetic communication. 

Designed for all those who have difficult conversations at work such as delivering bad news, liaising with challenging customers or leading disciplinary hearings. You’ll learn and practice practical strategies to develop psychologically safe environments for difficult conversations through the 3 stages of preparation, execution and transition.

This interactive, solutions focused workshop is grounded in the latest thinking and can lead to fCMgr status of the Chartered Management Institute (CMI). Honey & Morgan is an Accredited CMI Centre.

The CMI is the only Chartered professional body in the field of Management and Leadership. They act as a benchmark for excellence, ensuring that leadership and management training is rigorous, practical, and aligned with real-world business needs. 

At the end of this workshop you will receive a Honey & Morgan Certificate of attendance to demonstrate your CPD learning hours. You will also have the option to engage in further learning for to gain a CMI Certificate of Achievement and develop your skills and understanding of the topic for £60. If you choose to take 3 of Honey & Morgan short courses that are run in partnership with Pro Manchester, you can achieve fCMgr status with the CMI.

This extra learning offers an online learning experience including a mix of practical tools, case studies, videos and real world insights will enhance delegates’ understanding of the topic. You will be supported by Honey & Morgan to complete activities that demonstrate the impact of your learning to your organisation. 

Through this workshop you will become better at having challenging conversations, making them easier and delivering better outcomes and performance. You’ll understand the role conflict can play, how to mitigate and limit conflict through active listening, clear and empathetic communication. 

Designed for all those who have difficult conversations at work such as delivering bad news, liaising with challenging customers or leading disciplinary hearings. You’ll learn and practice practical strategies to develop psychologically safe environments for difficult conversations through the 3 stages of preparation, execution and transition.

This interactive, solutions focused workshop is grounded in the latest thinking and can lead to fCMgr status of the Chartered Management Institute (CMI). Honey & Morgan is an Accredited CMI Centre.

The CMI is the only Chartered professional body in the field of Management and Leadership. They act as a benchmark for excellence, ensuring that leadership and management training is rigorous, practical, and aligned with real-world business needs. 

At the end of this workshop you will receive a Honey & Morgan Certificate of attendance to demonstrate your CPD learning hours. You will also have the option to engage in further learning for to gain a CMI Certificate of Achievement and develop your skills and understanding of the topic for £60. If you choose to take 3 of Honey & Morgan short courses that are run in partnership with Pro Manchester, you can achieve fCMgr status with the CMI.

This extra learning offers an online learning experience including a mix of practical tools, case studies, videos and real world insights will enhance delegates’ understanding of the topic. You will be supported by Honey & Morgan to complete activities that demonstrate the impact of your learning to your organisation. 

Through this workshop you will become better at having challenging conversations, making them easier and delivering better outcomes and performance. You’ll understand the role conflict can play, how to mitigate and limit conflict through active listening, clear and empathetic communication. 

Designed for all those who have difficult conversations at work such as delivering bad news, liaising with challenging customers or leading disciplinary hearings. You’ll learn and practice practical strategies to develop psychologically safe environments for difficult conversations through the 3 stages of preparation, execution and transition.

This interactive, solutions focused workshop is grounded in the latest thinking and can lead to fCMgr status of the Chartered Management Institute (CMI). Honey & Morgan is an Accredited CMI Centre.

The CMI is the only Chartered professional body in the field of Management and Leadership. They act as a benchmark for excellence, ensuring that leadership and management training is rigorous, practical, and aligned with real-world business needs. 

At the end of this workshop you will receive a Honey & Morgan Certificate of attendance to demonstrate your CPD learning hours. You will also have the option to engage in further learning for to gain a CMI Certificate of Achievement and develop your skills and understanding of the topic for £60. If you choose to take 3 of Honey & Morgan short courses that are run in partnership with Pro Manchester, you can achieve fCMgr status with the CMI.

This extra learning offers an online learning experience including a mix of practical tools, case studies, videos and real world insights will enhance delegates’ understanding of the topic. You will be supported by Honey & Morgan to complete activities that demonstrate the impact of your learning to your organisation. 

Learning Objectives:

· • Understand the neuroscience of emotions and performance.

· • Learn to manage your ‘inner chimp’ to stay calm and composed under stress.

· • Apply strategies to turn pressure into confidence and clarity in high-stakes moments.

Learning Objectives:

· • Identify and define your personal and professional super strengths.

· • Learn how to harness these strengths as the fuel behind your performance.

· • Explore how strengths create clarity, confidence, and competitive advantage.

Part of the Sales Geek x Pro Manchester training series, Negotiation isn’t about winning at all costs, it’s about creating outcomes where everyone leaves the table satisfied.

In this engaging session, we’ll explore both the science and the art of influence. You’ll learn how to use persuasive language to strengthen your pitch, apply proven psychological principles, and confidently move through each stage of the negotiation process.

With practical tools, interactive exercises, and real-world scenarios, this course will help you transform difficult conversations into collaborative agreements and turn obstacles into opportunities.

You’ll learn how to:

• Use persuasive wording to shape conversations and strengthen your proposals
• Apply the six principles of persuasion (reciprocity, scarcity,  authority, consistency, liking, consensus) to your sales approach
• Navigate the five stages of negotiation with confidence
• Discover and apply your BATNA (Best Alternative to a Negotiated Agreement)
• Spot and overcome the most common negotiation blockers

Who’s it for?
Sales professionals, business leaders, entrepreneurs, and anyone who needs to influence and negotiate as part of their role. Whether you’re closing deals, managing partnerships, or navigating internal agreements, this session will give you the edge.

Part of the Sales Geek x Pro Manchester training series, Objections aren’t roadblocks, they’re stepping stones.

Hearing “no” can feel like the end of the road, but in reality, objections are often a sign of interest. They show that a customer is engaging, testing, and searching for reassurance. The best salespeople know how to lean into objections, uncover what’s really going on, and turn challenges into chances to build trust.

In this dynamic session, you’ll explore the psychology behind objections and learn proven methods to handle them effectively. From practical objection-handling frameworks to simple questioning techniques, you’ll leave with the skills and confidence to navigate even the toughest conversations.

You’ll learn how to:

• Understand why objections happen and how to interpret them
• Spot the difference between a true objection and a simple obstacle
• Apply practical objection-handling frameworks such as C.R.U.S.H, EAR, and Feel-Felt-Found
• Reframe challenges as opportunities to demonstrate value and build stronger relationships

Who’s it for?
Sales professionals, entrepreneurs, and business leaders who want to become more resilient and persuasive. If you want to stop fearing objections and start using them as fuel for better conversations, this session is for you.

Part of the Sales Geek x Pro Manchester training series, Strive not just to sell, but to be of value.

In crowded markets, the difference between winning and losing often comes down to how well you can show the value you bring. 

This interactive session will give you the tools to define your true value, position it effectively, and present it in a way that makes customers sit up and listen. 

As hybrid and remote work becomes the norm, leaders need clear, practical skills to keep teams motivated, connected and performing at their best.

This interactive workshop blends evidence‑based thinking with tools you can apply immediately—whether you manage people across locations, collaborate digitally, or want to strengthen your leadership foundations.

Across 2.5 hours, you’ll explore what effective hybrid leadership looks like today, from inclusive team behaviours to communication, delegation and clarity. You’ll leave with techniques to build connection, lead consistently and help your team use AI confidently and appropriately.

How to lead with confidence, adaptability, and humanity when the ground is constantly shifting. 

● Building personal and emotional resilience as a leader. 

● Strategies to prevent burnout (for self + teams). 

● Practical frameworks ( Rivers to resilience framework ) for decision-making under pressure.